Privacy Policy

Operated by: AIRTKTSERVICES LLC  |  Effective Date: January 1, 2024  |  Contact: contact@sphiertravels.com

1. Introduction

This Privacy Policy describes how AIRTKTSERVICES LLC ("we," "us," "our"), trading as Sphier Travels, collects, uses, stores, and protects personal information when you visit sphiertravels.com or contact us by phone at (855) 401-1999. By using our services, you consent to the practices described in this policy.

2. Information We Collect

Information You Provide

When calling or using our services, we may collect:

• Full name, date of birth, and gender (required for airline reservations)
• Phone number and email address
• Billing and mailing address
• Passport or government-issued ID details (for international travel)
• Payment information (processed securely; card numbers are never stored)
• Frequent flyer numbers and travel preferences
• Special service requests (dietary needs, accessibility requirements)

Information Collected Automatically

When you visit our website, we may collect:

• IP address and general geographic location
• Browser type, version, and device information
• Pages visited, time on site, and referring source
• Cookies and similar tracking technologies

3. How We Use Your Information

• To search for, book, modify, or cancel airline tickets on your behalf
• To communicate booking confirmations, itinerary updates, and service information
• To process payments and issue receipts
• To provide customer support and resolve service inquiries
• To comply with airline and government passenger identification requirements
• To improve our website, services, and customer experience
• To comply with applicable U.S. federal and state laws and regulations

4. How We Share Your Information

We do not sell your personal data. We share it only as described below:

• Airlines and travel providers: Passenger details required to complete your booking (name, contact info, passport data as required by the carrier)
• Payment processors: To handle payment transactions securely
• Service providers: Third-party vendors who assist our operations under strict confidentiality obligations
• Regulatory authorities: Where disclosure is required by law, regulation, or court order

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Booking records are typically maintained for a minimum of 3 years for compliance and dispute purposes.

6. Cookies

Our website uses cookies to enhance the browsing experience and analyze site usage. You can adjust cookie preferences in your browser settings. Note that disabling cookies may affect certain website functionality.

7. Your Privacy Rights

Depending on your state, you may have rights to access, correct, delete, or limit the processing of your personal information. To exercise these rights, email contact@sphiertravels.com or call (855) 401-1999.

8. Data Security

We implement reasonable technical and organizational safeguards to protect your information. However, no internet transmission is entirely secure. We encourage you to use caution when sharing sensitive information online.

9. Children's Privacy

Our services are not directed at children under 13. We do not knowingly collect data from children under 13. If we learn such data has been collected, we will delete it promptly.

10. Policy Updates

This policy may be updated to reflect changes in our practices or applicable law. We will post updates on this page. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact

• Company: AIRTKTSERVICES LLC (trading as Sphier Travels)
• Phone: (855) 401-1999
• Email: contact@sphiertravels.com
• Address: 1070 Morris Ave APT 1147, Union, NJ 07083-7160, United States